Thursday, December 27, 2007
OPM and federal retirement
Just curious about other federal retirees' problems with OPM. OPM has been the subject of congressional inquiries on its failures to resolve federal retiree benefits, such as this "Government Executive" 2005 article:
In my case, OPM reduced my annuity after a couple months, cashed my $28,000 CSRS redeposit four months ago, and has yet to adjust my monthly annuity by almost $900. So for my first Christmas of retirement, I was out $28K and short $900 a month. I finally asked for assistance from my Congressional representative, which seems to be having some effect; though still, no one at OPM can accurately tell me the status of my claim.
So if that is the current state of affairs at OPM, I can't help but wonder what the future holds for the oncoming wave of retiring boomers. In my exerience, OPM customer communications is completely inept, taking weeks to send back canned boilerplate, one-sentence responses. In my experience, their toll-free number is either busy or just rings incessantly. What will happen when their case load increases dramatically, as has been forecast for the near future?
Hence, this blog. Maybe everyone else is thrilled with OPM performance. Or not. We'll see.
“Lawmakers rap OPM on underpaid retirement annuities”
http://www.governmentexecutive.com/story_page.cfm?articleid=31937&ref=rellink
In my recent experience, having retired in April 2007, nothing has changed. OPM has proven to be an unresponsive, labyrinthine bureaucratic nightmare that would scare even Kafka's Josef K.In my case, OPM reduced my annuity after a couple months, cashed my $28,000 CSRS redeposit four months ago, and has yet to adjust my monthly annuity by almost $900. So for my first Christmas of retirement, I was out $28K and short $900 a month. I finally asked for assistance from my Congressional representative, which seems to be having some effect; though still, no one at OPM can accurately tell me the status of my claim.
So if that is the current state of affairs at OPM, I can't help but wonder what the future holds for the oncoming wave of retiring boomers. In my exerience, OPM customer communications is completely inept, taking weeks to send back canned boilerplate, one-sentence responses. In my experience, their toll-free number is either busy or just rings incessantly. What will happen when their case load increases dramatically, as has been forecast for the near future?
Hence, this blog. Maybe everyone else is thrilled with OPM performance. Or not. We'll see.
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